WhatsApp inside Odoo. AI when you need it. Humans when it matters.
Monozoro is a native Odoo WhatsApp command center with optional AI-assisted routing and human takeover — so sales, support, HR, and operations share one inbox, one timeline, and one source of truth.
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Meta Official API | Odoo Gold Partner | SOC-ready deployments
TRUSTED BY OUR CLIENTS
One WhatsApp Number. One Odoo System. Every Module Connected.
C A P A B I L I T I E S
Everything your teams need, in one place.
Monozoro isn't a chat bolt-on. It's an enterprise messaging layer that reaches every corner
of Odoo — from the first sales reply to the final HR confirmation.
Unified Inbox
Every WhatsApp thread in Odoo — tagged, assigned, and searchable. No more switching tabs, no more missed messages.
- Per-agent routing & SLAs
- Team channels & private notes
Mention & Collaboration
@mention teammates on a live conversation, hand-off seamlessly, and keep the full thread history attached to the right Odoo record.
- Internal notes on any message
- Activity-based auto-assignment
Smart Messaging
Reusable templates, dynamic variables, media attachments, and approval workflows — fully compliant with WhatsApp Business API.
- Meta-approved template library
- Send and receive PDFs, images, videos, and audio files directly into the conversation
Broadcast Campaigns
Launch targeted WhatsApp campaigns from Odoo segments. Track delivery, reads, replies, and conversions — all tied back to real records.
- Segment from CRM / Marketing
- Opt-out & compliance built-in
- Import recipients by CSV
- Add recipients from existing conversations
- Send immediately or schedule for later
- Keep replies tied back to Odoo records
CRM Lead Conversion with automation
Turn any inbound message into a qualified lead in one click. Monozoro pre-fills contact data, source, and assigned salesperson.
- One-click message into an opportunity
- Pipeline-stage auto-tagging
Helpdesk · Recruitment · Reminders
Auto-create tickets from support messages, screen candidates over WhatsApp, and trigger reminders from any Odoo activity or calendar event.
- Cross-module triggers
- Scheduled WhatsApp notifications
AI-assisted inbox. Human-controlled conversations.
Let AI handle first responses and routing while your team stays in control. Monozoro can support AI-active WhatsApp conversations through an optional automation layer, then let agents take over or resume AI directly from the Odoo chat header.
- AI-active conversations
- Human takeover when needed
- Resume AI after agent handling
- Optional Dow-managed automation layer
From WhatsApp chat to Odoo record.
Turn conversations into action. Create CRM leads, open helpdesk tickets, process candidate resumes, or update contacts directly from the WhatsApp conversation.
- Create CRM leads from inbound chats
- Open helpdesk tickets from support messages
- Attach inbound PDFs as candidate resumes
- Keep the full conversation linked to the Odoo record
Send product catalogs directly from Odoo to WhatsApp.
Select products from Odoo, filter by category or tag, generate a clean branded PDF catalog, and send it to the customer as a WhatsApp media message — without leaving the conversation.
- Product search by name or reference
- Filter by category or tag
- Select multiple products
- Generate and send a branded PDF catalog
H O W I T W O R K S
From zero to your first WhatsApp
conversation inside Odoo.
Three steps. One native Odoo inbox, with optional Dow-managed automation when AI routing is needed.
CONNECT
01
A customer messages you
Their WhatsApp lands straight inside Odoo — already matched to the right CRM record, routed to the right team, tagged and ready to handle.
SYNC
02
Your team takes it from there
AI assists. Your team takes over.
Let AI handle the first reply, route the conversation, or answer routine questions. When the moment needs a person, your agent takes over directly inside Odoo.
SCALE
03
Manage inside Odoo
Manage, convert, and continue.
Create leads, open tickets, process candidates, send catalogs, launch broadcasts, or resume AI assistance, all from the same Odoo environment your team already uses.
Recruitment
Candidates · Hiring
Helpdesk
Tickets · SLA
CRM
Leads · Pipeline
N A T I V E I N T E G R A T I O N
One platform. Every workflow.
Monozoro speaks every Odoo module fluently. Your inbox stays native to Odoo, while optional Dow-managed automation can support AI routing when your workflow needs it. Your data, your users, your records, your control.
Native Odoo inbox with optional Dow-managed automation
Inherits Odoo security, user rights, and audit logs
Deployable on-premise, Odoo.sh, or private cloud
The hub
Monozoro for Odoo
Every module connects back here.
POS
Receipts · Loyalty
Calendar
Reminders · Events
Invoicing
Quotes · Payments
E X C L U S I V E A C C E S S
A private advantage for Dow Group clients.
Monozoro isn't a product you'll find on an app store. It's a white-glove module built, maintained, and supported exclusively for Dow Group's Odoo client portfolio — because it performs best when the team behind it already knows your stack.
Not sold on marketplaces · Dow Group clients only
Already a client
Activate Monozoro
Your Dow Group account manager can deploy Monozoro on your existing Odoo instance — typically live within 48 hours. No unmanaged vendor sprawl. Dow Group handles the Odoo deployment, WhatsApp setup, and optional automation layer under one relationship.
- Zero-friction activation on your current setup
- Same consultants, same SLA, same relationship
- Bundled into your Dow Group care plan
Not a client yet?
Partner with Dow Group
Monozoro comes bundled when you run your Odoo ERP with Dow Group — whether you're implementing from scratch or migrating from another partner. Let's scope what that looks like for your business.
- 25+ years across 8 regional offices
- Full implementation, training & migration
- Monozoro included across every module
READY WHEN YOU ARE
Start using WhatsApp inside Odoo — today.
Whether you're already a Dow Group client or exploring what it means to become one — book a 30-minute call. We'll walk you through Monozoro live and scope how it fits your operation.
READY WHEN YOU ARE
Start using WhatsApp inside Odoo — today.
Whether you're already a Dow Group client or exploring what it means to become one — book a 30-minute call. We'll walk you through Monozoro live and scope how it fits your operation.
Book a Demo
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